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WORK...
Bolt, Inc
(Formerly owned by Concrete Media)
A community internet and wireless site for 15-20 year olds.
Community Management Director
1998-2001
Founder and Director of Bolt's Community Management Group
Managed 7 in-house staff and 8 remote staff
Developed a remote staffing program which included developing training materials, resolving communication issues and contract issues,
Implemented successful solution for moderating 20 chat rooms and 400 boards on AOLÕs teen channel with 108 hours a week of coverage
Developed strategy for dealing with "hot" issues like anorexia, suicide, race relations, and sexuality.
Led BoltÕs Privacy initiative including developing standard operating procedures, COPPA compliance and TrustE certification
Project managed proprietary tool development
Developed community strategy for partner relationships (Ford, AOL, PDFA, ShowTime)
Girls On
(Formerly owned by Concrete Media, acquired by Oxygen)
A young
women's community-driven entertainment site
Senior Designer 1996-98
Key player in repositioning of the brand including content,
look and feel and site functionality
Participated in 2 major redesigns as
lead designer
HTML production for daily site maintenance
Designed weekly features, banners, sponsorships and entertainment guides
ALSO. . .
Center For Electronic Art
Intern 1994-95
South of Market Teen Center
Health Educator 1994-5
Berkeley Richmond Jewish Community Center
After School Youth Counselor k-6 grade 1993-4
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