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WORK...

Bolt, Inc
(Formerly owned by Concrete Media)
A community internet and wireless site for 15-20 year olds.

Community Management Director 1998-2001

  • Founder and Director of Bolt's Community Management Group
  • Managed 7 in-house staff and 8 remote staff
  • Developed a remote staffing program which included developing training materials, resolving communication issues and contract issues,
  • Implemented successful solution for moderating 20 chat rooms and 400 boards on AOLÕs teen channel with 108 hours a week of coverage
  • Developed strategy for dealing with "hot" issues like anorexia, suicide, race relations, and sexuality.
  • Led BoltÕs Privacy initiative including developing standard operating procedures, COPPA compliance and TrustE certification
  • Project managed proprietary tool development
  • Developed community strategy for partner relationships (Ford, AOL, PDFA, ShowTime)

    Girls On
    (Formerly owned by Concrete Media, acquired by Oxygen)
    A young women's community-driven entertainment site

    Senior Designer 1996-98

  • Key player in repositioning of the brand including content, look and feel and site functionality
  • Participated in 2 major redesigns as lead designer
  • HTML production for daily site maintenance
  • Designed weekly features, banners, sponsorships and entertainment guides
  • ALSO. . .
    Center For Electronic Art
    Intern 1994-95

    South of Market Teen Center
    Health Educator
    1994-5

    Berkeley Richmond Jewish Community Center
    After School Youth Counselor
    k-6 grade 1993-4